How to view email headers in SmarterMail 17

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  3. How to view email headers in SmarterMail 17
In the following articles, you will learn how to view email headers in SmarterMail
  1. Login to your webmail using your full email address & password
  2. Locate the email that you are reporting
  3. Follow the 3 simple step to bring up the email's header which contains information for our support team to trace
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  4. Once you click on View Raw Content, a window will pop-up.
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  5. Right click on any empty space in the window pop-up and select Print, please select PDF printer and convert into PDF
  6. Attach the PDF you have generated and send it over to our support team for further troubleshooting.

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